Your Questions, Answered

  • We want you to love your purchase. If something isn’t quite right, you can return most items within 30 days of delivery for a refund or exchange.

    To qualify for a return:

    • Items must be unused, in their original condition, and in the original packaging.

      How to start a return:
      Just head to our contact page and email us , provide your order number, pictures of the item, and a short description of the issue with the item. We’ll guide you through the process.

      Refund timing:
      Once we receive and inspect your return, refunds are typically processed within 3–5 business days back to your original payment method.

  • Once your order ships, we’ll send you a shipping confirmation email that includes your tracking number and a link to follow your package’s progress.

    • From your email: Click the tracking link in your shipping confirmation.

    If your tracking link isn’t updating right away, don’t worry—carriers sometimes need a little time to scan and update their systems.

  • You can reach us anytime via our contact page or email. You can also follow us on Instagram and Tiktok and message us with any questions or concerns you might have. We aim to respond quickly—usually within one business day.

  • We offer flexible pricing based on project type and complexity. After an initial conversation, we’ll provide a transparent quote with no hidden costs.

  • Yes — we offer Buy Now, Pay Later options at checkout through select payment partners. This allows you to split your purchase into smaller, interest‑free payments (availability may vary based on your location and order total).

    When checking out, simply choose one of the available providers and follow their quick approval process. You’ll see your payment schedule before completing your order.